Track Your Order

Where's my order? 

We get it — waiting for a package is basically a sport. The good news: your order is probably already on its way!

Check your order status in 2 easy steps:

1. Find your confirmation email — look for a message from Pancake Hug with your order number (it starts with #).
2. Click the order status link in that email, or sign in to your account to view all your orders and tracking info.

You can also track directly using the link below — just have your order number and email address handy:

Track my order →

A few good things to know:

• Most orders ship within 1 business day 🎉
  
• Once shipped, you'll get a tracking email with a link straight to the carrier's tracking page.
• If your tracking hasn't updated in a few days, don't panic — sometimes carriers take a beat. Give it 48 hours before reaching out.

Still need help?

We're here! Drop us a note via our Contact page with your order number and we'll get back to you with the warm, syrupy speed you deserve.